Lia Crotenko

Lia Crotenko is Lead Patient Care Coordinator at Red Leaf Wellness, where she supports patients through their care and helps guide the front-of-house team. She brings a thoughtful blend of patient support, esthetics experience, and education to the role. Her background includes several years as an esthetician and instructor, along with work as a retention and hormone specialist in a medical spa setting. These roles strengthened her skills in patient communication, charting, reviewing health information, and guiding individuals through treatments with clarity and compassion.

Currently completing her Medical Office Administration program at NAIT, Lia enjoys expanding her understanding of how the body functions as a whole. This learning builds on her hands-on esthetics work, where she helped clients feel their best through both touch and education. She is a natural people person who connects easily, listens closely, and aims to create a comfortable and welcoming experience for every patient.

Lia values balance in all parts of life. She describes herself as a home body who finds joy in cooking with her partner, playing board games, and relaxing with her two dogs and a good book. She is excited to bring her warm energy, steady presence, and strong service background to the Red Leaf Wellness team.