Due to the personalized nature of our Restore+ Hormone Health Program, all service packages, including Bioidentical Hormone Replacement Therapy (BHRT), are non-refundable once payment has been made. This policy applies under all circumstances, including voluntary discontinuation, inability to complete the program, or dissatisfaction with treatment results. If you have concerns about your progress or results, we encourage you to discuss them with your designated Nurse Practitioner or Functional Medicine Practitioner, who will work with you to assess your situation and make adjustments to your treatment plan as needed.

If you experience any adverse reaction to a supplement or medication related to your BHRT treatment, it is crucial that you immediately discontinue use of the product and seek appropriate medical attention. Please notify us in writing about the adverse event, providing relevant documentation. We take such incidents seriously, and our suppliers require this information to properly record and investigate the occurrence.