Yes, we offer direct billing to many insurance providers as a value-added service, but no, we do not provide pre-authorizations for insurance claims.

Direct Billing Convenience

We provide web-based claims processing on your behalf, which ensures:

  • Faster Claims Processing: Direct billing allows for quicker turnaround times on insurance claims.
  • Improved Accuracy: By submitting claims directly, we reduce errors and ensure accurate claim submissions.

While this service streamlines the reimbursement process, please note:

  1. Insurance Coverage Varies: Your insurance policy may differ in terms of patient and provider eligibility, as well as the percentage of fees covered.
  2. Patient Responsibility: You are responsible for confirming your insurance coverage and paying for any fees or services not covered by your plan.
  3. Denial of Claims: If your claim is denied, the remaining balance must be paid by you. Detailed receipts will be provided for reimbursement claims made directly by you.

Pre-Authorizations

We do not process or facilitate pre-authorizations with insurance companies. Pre-authorizations must be initiated directly by you with your insurer. Here’s what you need to know:

  • What Are Pre-Authorizations? Some insurance plans require prior approval to confirm that specific services are eligible for coverage.
  • Your Role: You are responsible for contacting your insurance provider to determine whether pre-authorization is needed and for completing this process, if applicable.

Your Responsibility

Whether for direct billing or pre-authorizations, we recommend the following:

  • Confirm your insurance policy details, including eligibility, coverage percentages, and pre-authorization requirements, directly with your insurer.
  • Be prepared to pay for any services or products not covered by your plan.
  • If pre-authorization is required, complete the process with your insurer before your appointment.

We aim to make your experience as smooth as possible by offering direct billing and providing detailed receipts for claims. If you have additional questions about your insurance, feel free to reach out to your provider for clarification. Let us know if there’s anything else we can do to support you!